I learned a lot of things from chapter 7 & 8 and the class that address the theme of conflict.
We talked that Japanese tend to avoid the conflict.
Many people think of the other person first, and they sometimes don't indicate their true feelings.
However, I learned that there are two types of conflict, which is Conflict-Negative Groups and Conflict-Positive Groups.
Perkins said, "It is vital to decide which battles are worth fighting and which are not."
I learned worth fighting will give us the chance to be better organization.
Those are important things to make a good organization managing conflict.
First, talking each other and think about the conflict.
Conflict will happen in any situation, time, and relationship.
At that time, we need to give our full attention to the problem as the whole of an organization.
Second, we need explore barriers and solutions.
The problem always have the barriers, and finding the barriers is the easy way to find solution.
Third, relationship is the keyword of the conflict.
According to Perkins, skillful executives avoid the tough issues or fail to create a climate in which conflict is freely expressed.
Also, finding something to celebrate and laugh about become concerned with relationship.
Of course, conflict is difficult things for us.
However I learned ways of coping, so I would like to build on knowledge from this chapter.
Hi, Shizuka:)
返信削除It is important to manage conflicts as you said.
If we fail to solve them, relationship between friends, organization etc get worse.
However, we can strengthen the relationship if we succeed in managing conflicts.
I think it is true that "Finding the barriers is the easy way to find solution."
I will use your suggestion when I face conflicts!
Thank you:)
Hi Shizuka,
返信削除Thanks for your post, and I am glad that you gave some thought to these two chapters as they are two of the best in the book.
I agree with the quote:"It is vital to decide which battles are worth fighting and which are not."
A shorter, easier way to express this is: choose your battles. This is something I have to keep in my mind, that not every battle has to be fought, and that you have more credibility and effect if you focus on just the battles that you really need to fight.
Ken
Japanese people tend to make barriers between each people.
返信削除I am also tend to do.
When I face to the conflicts, I will try to find the barriers, following your suggestion!
Thank you for your suggestion!